Privacy Policy

1. Eligibility

Ingreda is intended only for users who are at least 18 years old.

By using the Service, you represent and warrant that you are at least 18 years old.

We do not knowingly collect personal information from individuals under 18 years of age.

2. Information We Collect

We may collect the following categories of information:

Information You Provide

• Name
• Email address
• Account login credentials
• Uploaded food photos and images
• Food scan submissions
• User-generated content
• Support requests and communications

Automatically Collected Information

We may automatically collect:

• IP address
• Device information
• Device identifiers
• Browser type
• Mobile operating system
• App usage data
• Analytics data
• Crash reports
• Diagnostic information
• Log data
• Approximate location data
• Subscription status information

We may use cookies, web beacons, software development kits (SDKs), pixels, local storage, and similar tracking technologies to analyze trends, personalize content, improve functionality, monitor usage patterns, and track user movement around the Service.

Third-party providers such as analytics and advertising partners may also use tracking technologies subject to their own policies.

Payment Information

Subscriptions are processed through:

• Apple App Store
• Google Play Store

We do not directly collect or store full payment card information.

Apple and Google may collect billing and payment information according to their own privacy policies and terms.

3. Food Scans and Uploaded Images

When you upload food photos, ingredient labels, meals, or related images:

• Images may be processed by artificial intelligence systems
• Images may be transmitted to third-party AI providers, including OpenAI
• Processing may occur on servers operated by third-party infrastructure providers

You acknowledge and agree that:

• Uploaded images may contain sensitive information
• AI processing may not always be secure or error-free
• Ingreda does not guarantee complete security of uploaded content
• Uploaded images may be temporarily stored for processing, debugging, moderation, analytics, fraud prevention, legal compliance, or service improvement purposes

Do not upload confidential, sensitive, medical, financial, biometric, government-issued identification, or personal identification information through the Service.

4. How We Use Information

We may use collected information to:

• Provide and operate the Service
• Process food scans and AI requests
• Generate recipes and ingredient analysis
• Improve app performance
• Maintain security and fraud prevention
• Analyze usage trends
• Provide customer support
• Enforce our Terms of Service
• Comply with legal obligations
• Develop new features and functionality
• Detect abuse, misuse, fraudulent activity, or unauthorized access

We may also use aggregated, anonymized, or de-identified data for analytics, research, machine learning, business operations, and service improvement purposes.

5. Artificial Intelligence and Automated Processing

Ingreda uses artificial intelligence technologies and automated systems to analyze uploaded content and generate outputs.

This may include processing through:

• OpenAI
• cloud infrastructure providers
• analytics systems
• automated moderation systems

AI-generated outputs may be inaccurate, incomplete, or unreliable.

You acknowledge and agree that:

• uploaded content may be processed by automated systems
• AI processing involves inherent risks
• we do not guarantee accuracy, reliability, availability, or security of AI-generated outputs
• automated systems may misinterpret uploaded information

Use of the Service and reliance on AI-generated outputs is entirely at your own risk.

6. Sharing of Information

We may share information with:

• OpenAI and AI providers
• cloud hosting providers
• analytics providers
• security vendors
• infrastructure providers
• payment processors
• legal authorities where required by law
• successors in the event of a merger, acquisition, financing, restructuring, or sale

We do not sell personal information for direct monetary compensation.

We reserve the right to disclose information where we believe disclosure is necessary to:

• comply with legal obligations
• protect our rights
• investigate fraud or abuse
• enforce our Terms
• protect user safety
• respond to government or law enforcement requests

7. Data Retention

We may retain information:

• as long as necessary to provide the Service
• for legitimate business purposes
• for legal compliance
• for fraud prevention
• for dispute resolution
• for enforcement of agreements
• for backup and disaster recovery purposes

We may retain backup copies, archived records, logs, and de-identified information even after deletion requests where permitted by law.

8. Data Security

We implement commercially reasonable administrative, technical, organizational, and physical safeguards intended to protect information and comply with applicable data security laws, including the New York SHIELD Act where applicable.

Security measures may include:

• access controls
• authentication protections
• encrypted transmissions
• infrastructure monitoring
• account security measures
• restricted internal access

However, no method of transmission, storage, or electronic processing is completely secure.

You acknowledge and agree that:

• no system can be guaranteed 100% secure
• internet transmissions may be vulnerable
• unauthorized third parties may attempt to bypass security protections
• you use the Service at your own risk

Ingreda cannot guarantee absolute protection of information or uploaded content.

To the maximum extent permitted by law, we disclaim liability arising from unauthorized access, hacking, breaches, data loss, theft, malware, ransomware, cyberattacks, or security failures.

9. International Data Transfers

Your information may be processed and stored in the United States or other countries where our service providers operate.

By using the Service, you consent to international transfer, storage, and processing of information.

Data protection laws may differ between jurisdictions.

10. Third-Party Services

Ingreda may contain links to or integrations with third-party services including:

• Apple
• Google
• OpenAI
• analytics providers
• hosting providers

We are not responsible for the privacy, security, practices, availability, or content of third-party services.

Third-party services operate under their own terms and privacy policies.

11. Subscription and Billing Information

Subscription purchases, renewals, cancellations, and refunds are managed through:

• Apple App Store
• Google Play Store

We do not control third-party billing systems.

Apple and Google may independently collect and process billing-related information.

12. Your Rights

Depending on your jurisdiction, you may have rights relating to:

• access to personal information
• correction of information
• deletion requests
• restriction of processing
• objection to processing
• data portability

You may request the deletion of your account and associated personal data directly through the App settings or by contacting us at ingredasupport@gmail.com.

These rights may be limited by:

• legal obligations
• fraud prevention requirements
• security requirements
• dispute resolution needs
• legitimate business interests
• technical limitations
• backup and archival requirements

Requests may be submitted to:

ingredasupport@gmail.com

We may require identity verification before responding to requests.

13. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

We may collect categories of information described in this Privacy Policy for business and operational purposes.

We do not guarantee that all requests can be fulfilled where exceptions apply under law.

14. Changes to This Privacy Policy

We may modify this Privacy Policy at any time.

Updated versions become effective immediately upon posting.

Continued use of the Service after changes are posted constitutes acceptance of the revised Privacy Policy.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, USA APP DEVELOPMENT, LLC SHALL NOT BE LIABLE FOR:

• DATA LOSS
• SECURITY BREACHES
• UNAUTHORIZED ACCESS
• AI PROCESSING ERRORS
• THIRD-PARTY ACTIONS
• SERVICE INTERRUPTIONS
• LOSS OF PROFITS
• INDIRECT DAMAGES
• CONSEQUENTIAL DAMAGES
• INCIDENTAL DAMAGES

YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.

OUR TOTAL LIABILITY SHALL NOT EXCEED $100 USD.

16. Contact Information

17. Acceptance of Privacy Policy

By downloading, accessing, creating an account, uploading images, scanning food, purchasing subscriptions, or otherwise using Ingreda, you acknowledge that you have read, understood, and agreed to this entire Privacy Policy.

If you do not agree to this Privacy Policy, you must immediately discontinue use of the Service.